I have been behind on my blog for a bit, that whole life thing keeps getting in the way! Version 5 of the Anywhere365 new bundle releases hit us not long ago, release notes here: https://golive.anywhere365.io/release_notes/bundle-releases/release-notes-dc2022.05.html But wait… I hear you say, 05a has also now appeared: https://golive.anywhere365.io/release_notes/bundle-releases/release-notes-dc2022.05a.html So instead of clogging up feeds with

I suddenly have found the time to blog about the things I have been doing over the past few years, even if this doesn’t get a look, it’s always great for my own reference! I have been working with Sonus/Ribbons for 5 years, and I love them as an SBC – out the box they

The contact centre of the future has it’s latest core update out, I have laid off-putting up a post about it as I wanted to test it in my lab first. Highlighting the majors I feel are below, and since the latest, it certainly has improved performance, and the forward motion into the Teams way

I have been looking at the Teams Live Event feature as of late, in-depth, and out the box, it seems that its fluid (for what it can do…). The live events functionality of Teams is Microsoft’s answer to the modern workplace, edging towards the public outreach style with one-off style meetings/announcements. The Client(s) The basic

I have always found federation calling and technical understanding above the rest in what I do, it’s been here for such a long time but is really never used to its full potential when it comes to making calls, or any form of real-time communication for that matter. Going back when bandwidth was expensive I

I have seen this thrown around a few times, if your domain has been used elsewhere (perhaps a trial, or a Guest in another tenant) there is no easy way to get MS to remove it.I came over this “try and see” method and it seemed to have worked on a couple of clients I

I have been lucky working in the UC space for some time, it’s an ever-changing role, background, foreground and any other ground you can think of. One major interest has always been the contact centre portion of the market, it’s always been required but always been niche. I have worked with a good few CC

I have to admit, my first time of using a CLI based system was Linux, Redhat 7.3 to be precise so I do have a profound love for it. One of the major factors in general is all about collaboration, that it a given, but not just communication, the foundation OS level also needs to

Thought it was time to get back dumping brain bit’s here again… I made it along to the UC Expo in London this year and managed to grab the keynote from Microsoft. Things are coming, bigger, faster and rad’er (yes the 70’s reference that was needed there) in Teams. One of the things that stood

It’s something that has hit hard over the past year, and it’s its going to just keep on coming. I hope to do some more in depth posts on the client and whats to come (that we know of) soon but to get to the point and save me rewriting some decent information that is