I suddenly have found the time to blog about the things I have been doing over the past few years, even if this doesn’t get a look, it’s always great for my own reference! I have been working with Sonus/Ribbons for 5 years, and I love them as an SBC – out the box they

The contact centre of the future has it’s latest core update out, I have laid off-putting up a post about it as I wanted to test it in my lab first. Highlighting the majors I feel are below, and since the latest, it certainly has improved performance, and the forward motion into the Teams way