Lync 2013: Polycom Firmware Testing

Strange but interesting one for today – testing out the new Polycom CX revision for roll-out on a customers site but would only apply if the scope was set to Site and not Global.

testdevice01

I hunted through the IIS and RequestHandlerLogs to try trace when and where it was getting it’s information from, a snippet below:

Bad

2016-11-01 15:38:39 XXX POST /RequestHandler/ucdevice.upx – 443 – XXX Microsoft+UCPhone+Device+(lcs_s
e_w14_main:1675187:2016/07/27:18:57:10) – 200 0 0 110
2016-11-01 15:38:39 XXX POST /RequestHandler/ucdevice.upx – 443 – XXX Microsoft+UCPhone+Device+(lcs_s
e_w14_main:1675187:2016/07/27:18:57:10) – 200 0 0 155
2016-11-01 15:38:43 XXX POST /locationinformation/liservice.svc/mex – 443 – XXX OCPhone/4.0.7577.4512
+(Microsoft+Lync+Phone+Edition) – 200 0 0 9

11/01/2016 15:24:32,test@lab.com,XXX,UCPhone,01/11/2016 15:24:28,”MAC”,”Serial”,”POLYCOM”,”CX600″,”Rev-5″,”ENU”,cpe.nbt;4.0.7577.4487;25/11/2015 17:33:14,

Good

2016-11-01 15:31:40 XXX GET /RequestHandler/Files/UCPhone/POLYCOM/CX600/Rev-5/ENU/4.0.7577.4512/CPE/CPE.nbt –
80 – 10.39.104.30 Microsoft+UCPhone+Device+(lcs_se_w14_main:1586968:2015/11/25:11:57:15) – 200 0 0 53853
2016-11-01 15:31:40 XXX GET /RequestHandler/Files/UCPhone/POLYCOM/CX600/Rev-5/ENU/4.0.7577.4512/CPE/CPE.cat –
80 – 10.39.104.30 Microsoft+UCPhone+Device+(lcs_se_w14_main:1586968:2015/11/25:11:57:15) – 200 0 0 17
2016-11-01 15:31:40 XXX GET /RequestHandler/Files/UCPhone/POLYCOM/CX600/Rev-5/ENU/4.0.7577.4512/CPE/CPE.cat –
80 – 10.39.104.30 Microsoft+UCPhone+Device+(lcs_se_w14_main:1586968:2015/11/25:11:57:15) – 200 0 0 5

11/01/2016 15:30:38,test@lab.com,10.39.104.30,UCPhone,01/11/2016 15:30:37,”MAC”,”Serial”,”POLYCOM”,”CX600″,”Rev-5″,”ENU”,cpe.nbt;4.0.7577.4487;25/11/2015 17:33:14,http://test-web@lab.com/RequestHandler/Files/UCPhone/POLYCOM/CX600/Rev-5/ENU/4.0.7577.4512/CPE/CPE.nbt;https://lab.com/RequestHandlerExt/Files/UCPhone/POLYCOM/CX600/Rev-5/ENU/4.0.7577.4512/CPE/CPE.nbt;4.0.7577.4512;28/07/2016 00:13:46

So make sure you check on both scopes if you start having issues, current versions below of the setup I was on:

Application Versions

Microsoft Lync Server 2013, Application Host 5.0.8308.920
Microsoft Lync Server 2013, Web Components Server 5.0.8308.965
Microsoft Lync Server 2013, Core Components 5.0.8308.965
Microsoft Lync Server 2013, Web Conferencing Server 5.0.8308.920
Microsoft Lync Server 2013, Mediation Server 5.0.8308.956
Microsoft Lync Server 2013, Front End Server 5.0.8308.965

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